Keep steps short, numbered, and outcome-driven. Include screenshots, links, and examples of correct versus unacceptable outputs. Add common pitfalls and a troubleshooting section. When Lila rewrote her long paragraphs into crisp steps with visuals, new assistants reached competence in days, not weeks, and she stopped answering the same confused questions repeatedly.
Ambiguity ruins throughput. Provide a checklist that confirms formatting, naming, filing location, and notification steps. Attach a perfect past deliverable and a flawed version, with notes explaining why it failed. This shared definition of done prevents rework, protects your calendar, and helps newcomers self-verify quality before handing anything back for review.
Record two-minute videos walking through tasks while narrating why each step matters. Pair with annotated screenshots and links to templates. Visual context shortcuts months of guesswork. Ahmed replaced three meetings with brief Looms, and his assistant confidently handled inbox filters, meeting prep packets, and follow-ups while he focused on negotiations and product planning.